Cyrus checks his bank account every Sunday morning. He looks through each charge from the week. One charge catches his eye.
赛勒斯每个星期天早上都会查看他的银行账户。他逐条核对这一周的每笔扣款。有一笔引起了他的注意。
It reads "Monthly Service - $14.99." Cyrus does not remember this charge. He does not remember signing up for anything.
上面写着“月度服务 - 14.99美元”。赛勒斯不记得有这笔扣款。他也不记得自己订过什么东西。
He scrolls back through older statements. The same charge appears three months in a row. Cyrus feels puzzled and a little worried.
他往回翻看之前的账单。同样的扣款连续三个月都出现过。赛勒斯感到困惑，也有点担心。
He calls the number listed next to the charge. A recorded voice answers the call. It asks him to enter his account number.
他拨打了这笔扣款旁边列出的电话。一个录音声音接听了电话。它要他输入账户号码。
After a short wait, a person answers. "I see a charge I don't recognize," Cyrus says. "Can you tell me what it is?"
稍等了一会儿，有真人接了电话。“我看到一笔我不认识的扣款，”赛勒斯说，“你能告诉我这是什么吗？”
The worker checks his account. "This is a video app subscription," she says. "You signed up for a free trial in June."
工作人员查看了他的账户。“这是一个视频应用的订阅，”她说，“您六月份注册过免费试用。”
Cyrus thinks back to June. He remembers a free trial for a movie night. He forgot to cancel it afterward.
赛勒斯回想六月的事。他记起有一次为看电影之夜申请了免费试用。后来他忘了取消。
"I only wanted the free week," Cyrus explains. "I simply forgot," he adds.
“我只想用那一周的免费试用，”赛勒斯解释说，“我只是忘了，”他补充道。
"I can cancel it now," the worker offers. "Do you want a refund for last month?"
“我现在就可以帮您取消，”工作人员说，“您想退上个月的款吗？”
"Yes, please," Cyrus says. The worker cancels the subscription right away. She adds fourteen dollars back to his account.
“好的，麻烦你了，”赛勒斯说。工作人员马上取消了订阅。她把十四美元退回他的账户。
Cyrus thanks her twice and checks his other charges. Nothing else looks strange this time.
赛勒斯向她道了两次谢，又检查了其他扣款。这一次，没有什么看起来奇怪的了。
He hangs up and writes a note. "Cancel free trials right away," it says. He puts the note by his computer.
他挂断电话，写了一张便条。“免费试用要马上取消，”上面写着。他把便条放在电脑旁边。
